What sample sizes do you offer and how many uses can I expect?

Our fragrance samples come in sizes ranging from 1ml to 30ml. This gives you enough fragrance for multiple wears, allowing you to see how the scent develops on your skin over time.

How does shipping work in the UK and is there free delivery?

We ship within the UK with delivery typically taking 2-4 business days. Plus, we offer free UK shipping on all orders over £30 to make shopping even easier for you.

Can I track my fragrance sample order?

Absolutely! Once your order has shipped, we send you an email with tracking information so you can follow your fragrance sample right to your door.

What is your return policy if I'm not happy with a sample?

You can return unopened fragrance samples within 14 days for a full refund. Opened samples can only be returned if faulty. If you have any issues, just contact our customer service — we aim to respond within 24 hours.

Frequently Asked Questions

Q: Are the fragrance samples genuine and where do they come from?

Yes, all our fragrance samples are 100% authentic and sourced directly from authorized distributors. We carefully decant each sample to ensure you receive the original quality and scent experience.

About Our Samples

Are your fragrance samples authentic?
Yes, absolutely! Every fragrance sample you receive is 100% authentic. They come directly from authorized distributors. We carefully decant each to ensure you get the same quality as the original bottle.

What sizes do your samples come in?
We offer fragrance samples in various sizes: 1ml, 2ml, 3ml, 5ml, 10ml, 20ml, and 30ml. Larger samples can be requested by reaching out. Each size provides enough fragrance for several uses. This allows you to test the scent throughout your day and see how it develops on your skin.

What is the difference between Eau de Parfum, Eau de Toilette, and Extrait de Parfum?
These terms refer to the concentration of fragrance oils in the perfume:

Extrait de Parfum: The highest concentration (20-30%) with the longest-lasting scent
Eau de Parfum: Strong concentration (15-20%), lasts about 6-8 hours
Eau de Toilette: Lighter concentration (5-15%), lasts 3-5 hours

Ordering & Shipping - Frequently Asked Questions

How long does UK delivery take?
Standard UK delivery typically takes 2-4 business days. Orders are processed within one day. Once shipped, you will get tracking details right away.

How much does shipping cost?
Shipping fees depend on your location and order size. They are calculated during checkout. We provide free UK shipping on orders over £30.

Do you ship internationally?
We primarily serve customers within the United Kingdom to ensure quick and reliable service. Should you require international shipping, please contact us. We strive to fulfill your shipping needs efficiently.

Can I track my order?
Yes! After your order ships, a confirmation email with tracking info is sent to you. This keeps you updated throughout your package's journey.

Choosing Fragrances

How do I choose the right fragrance?
Consider the occasion: daytime, evening, or a special event. Also, think about the season and fragrance families such as woody, citrus, floral, or oriental. Our Discovery Sample Packs let you explore a range of scents before choosing one.

What are Discovery Sample Packs?
These packs hold multiple fragrance samples for testing. They allow you to try various scents and find your perfect match before buying a full bottle. This approach offers great value and helps uncover new favorites.

What is the difference between Designer, Niche, and Middle Eastern fragrances?
Designer fragrances come from well-known fashion brands with broad appeal. Niche perfumes are crafted by specialized creators with unique and artistic scents. Middle Eastern fragrances feature rich notes like oud, amber, musk, and spices, famous for their long-lasting projection.

Returns & Customer Service (FAQ)

What is your return policy?
Under the UK Consumer Rights Act 2015, you have 14 days from receiving your order to return it:

Unopened samples in original condition can be returned for a full refund within 14 days
Opened samples can’t be returned for hygiene reasons unless faulty, damaged, or incorrectly described
If you get a damaged, faulty, or incorrect item, please contact us immediately with pictures. We will arrange for a replacement or refund.

For full details, see our Shipping & Returns page.

How can I contact you?
You may reach us via our Contact page or email at twenty2scents@gmail.com. We usually reply within 24 hours on business days (Monday-Friday, 9am-5pm GMT).

Still have questions? See our Frequently Asked Questions or FAQ

If you don’t find what you need here, please don’t hesitate to contact us. We are always ready to assist and answer any other FAQ you have.